Shipping Information
We currently ship Australia-wide only due to export regulations.
As a proudly rural business based in country NSW, our dispatch times may be slightly different from city-based operations. We aim to ship all orders placed before 4pm on the same business day. Please allow up to 7 business days for delivery, depending on your location.
Western Australian customers: Please allow up to 14 days for your order to arrive, as delivery times may be longer due to distance.
Shipping Rates - Australia Post Prepaid Satchels:
$8.50
$16.00
Free shipping is automatically applied to all orders over $120.
Returns
If for any reason you are unsatisfied with your product, you may return it (unopened) within 14 days for a full refund.
If once opened the product is unsatisfactory, please contact our factory via email or phone to resolve the issue.
T&C's
Orders and Payment
·All orders are subject to availability
and acceptance.
· We reserve the right to cancel or refuse
any order for any reason.
· Payment must be made in full before
dispatch.
· Prices are listed in AUD and include GST
where applicable.
Privacy Policy
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Information We Collect
- When you place an order, register, or contact us, we collect your name, email, shipping address, phone number, and
- We may collect information about your browsing activity on our website via cookies.
How We Use Your Information
- To process and fulfill your orders.
- To communicate with you about your orders, promotions, or updates.
- To improve our website and services.
- We do not sell or share your personal information with third parties except for order fulfillment (e.g., Australia Post, payment processors).
3. Cookies
Our website uses cookies to enhance your browsing experience.
You can disable cookies in your browser settings, but some features may not work correctly.
4. Data Security
We take reasonable steps to protect your data from unauthorized access or disclosure.
Payments are securely processed via trusted third-party gateways.
5. Your Rights
You may request access to your personal data, corrections, or deletion by contacting us.
We will comply with Australian Privacy Principles.
6. Contact Us
For privacy co